North Lake Tahoe
*Please email your questions, concerns, inquiries and requests to the appropriate department. Emails will not receive a response if sent to the incorrect department.*
NOTE: We are incredibly understaffed and are receiving an overwhelming number of emails and calls daily. It will undoubtably take some time to respond to all emails, so we thank you for your understanding during this challenging time.
**This is a small business with a small number of amazing humans doing their absolute best to keep up with the higher than normal influx of visitors to this area and provide this magical experience to our lovely customers.
We are among the many, many local businesses that have been deeply impacted by the increase in demand and strains on the workforce, so we ask you to please be patient and please be kind.
Please peruse our website. There is an abundance of information loaded onto each page and you will likely find the answer to your questions here on our website; especially on our FAQs and Policies pages.
*If the answer to your question can be answered on our FAQs page, we will respond by directing you to it, so please read through the abundance of information that can be found there before sending an email.