2 Hour SUP

Cancellation Policy

Cancellation Policy At Wild Society, every reservation is special — and a lot of love and preparation goes into getting your adventure ready before you even arrive. Because of this, we kindly ask all guests to respect the following policies: Rental Cancellations • Please notify us by emailing scheduling.wildsociety@gmail.com at least 7 days before your rental if you need to cancel or reschedule. • Cancellations or schedule changes made within 7 days are considered final and non-refundable. • A $25 processing fee applies to all cancellations and schedule changes. Tour Cancellations • Tours must be canceled or rescheduled at least 14 days prior to your scheduled date. • Changes or cancellations made within 14 days are non-refundable. • A $25 processing fee applies to all tour cancellations and changes. Weather-Related Cancellations • If we must cancel your adventure due to unsafe weather or lake conditions, you’ll receive a full refund — no fees, no worries. • Lake Tahoe’s conditions can change quickly, and your safety will always be our first priority. Respecting Reservations • Please book thoughtfully. • Booking multiple dates or times in hopes of deciding later is not permitted and will result in a $40 fee per kayak. • We want every adventurer to have a fair chance to experience the magic of Lake Tahoe — your cooperation helps make that possible.